To make a warranty claim please click the 'Make a Claim' link. Every claim is reviewed individually so please provide as much information as possible.
You will be required to provide:
- Proof of Purchase
- Images of the damage
- Description of the damage
Upon review of the above if we believe there to be a warranty claim we will ask you to return the product for repair, or we will send you a replacement part or bag.
We will endeavour to have either repaired or to have a new product delivered to you as soon as possible.
What's not covered
The following is not covered within the Caribee 3 Year Warranty